Dog‑friendly services in the South West

208-210 Gloucester Road
Cheltenham
GL51 8NR

Telephone: 01242 582631

Gender: Mixed
Target/Group: Young single homeless people aged 16-24 with medium to high support needs. Mush have a local connection. Can accept people with dogs.
Age range: 16-24
Referral procedure: Referrals can be made through partner agencies, for example, Housing Options Cheltenham or Gloucester, Social Care, Probation, P3 or Green Square. Can apply to the service through partner agencies who

10 Cathedral Yard
Exeter
EX1 1HJ

Telephone: 01392 217550

Gender: Mixed
Target/Group: Day centre for single people or couples
Age range: 18+
Referral procedure: Direct access, self or agency referral

BANES Housing Support Gateway
Bath
BA 5LS

Telephone: 01225 780318

Gender: Mixed
Target/Group: Single homeless people or those at risk of homelessness, including people with drug, alcohol or mental health problems. Applicants required to have a local connection to Bath and North East Somerset. Can accept people with dogs.
Age range: 18+
Referral procedure: Accept referrals from any agency. 75% of bedspaces are used for local authority referrals. Referrals to Bath & NE Somerset Gateway system only. Phone Mon-Fri 9am-5pm or write. Application form. Interv

Manvers Street
Bath
BA1 1JW

Telephone: 01225 311991

Gender: Mixed
Target/Group: Single homeless people. Can accommodate one dog per person. Max of 3 dogs within the service. A local connection is required. Reconnection policy in place, applied depending on individual circumstances.
Age range: 18+
Referral procedure: Accept self referrals and referrals from any agency. First come, first served basis. Client support through outreach team. Even when full always will offer to assist single homeless men and women.

Lower Bristol Road
Bath
BA2 1HB

Telephone: 01225 339742

Gender: Mixed
Target/Group: Single homeless people with support needs. Prioritise applicants with a local connection to Bath and North East Somerset Council area. Target 50% women and 16% people from black and minority ethnic groups. Can accept people with dogs.
Age range: 18+
Referral procedure: Accept self referrals and referrals from any agency in the Bath & North East Somerset area. Referrals via Bath & NE Somerset

c/o Amelia Court
Pipe Lane
Bristol
BS1 5AA

Telephone: 0117 9246415

Gender: Mixed
Target/Group: Single and couples. Homeless people with a local connection to Bristol. Can accept people with dogs.
Age range: 18+
Referral procedure: Accept referrals from any agency. Phone Mon-Fri 9am-5pm.

1 Harvey's Lane
St George
Bristol
BS5 8HD

Telephone: 0117 941 1000

Gender: Mixed
Target/Group: Men with a history of complex needs which include homelessness, with mental health issues, substance misuse or offending. No local connection required however assessed on an individual basis. 3 flats can accommodate people with dogs. With 1 fully adapted suitable for wheelchair user.
Age range: 22+
Referral procedure: Referrals / nominations come form the weekly Operational Managers Group meetings, we also take clients from the waiting list from emergency accommodation on HSR.

100 Temple Street
Bristol
BS1 6AE

Telephone: 0117 352 6800

Gender: Women
Target/Group: Single homeless women age 22+ Applicants must have a local connection to Bristol unless fleeing domestic violence or seeking asylum. Can accept 2 women with dogs.
Age range: 22+
Referral procedure: Bristol City Council, Present at 100 Temple Street, Citizen Service Point.

Bristol City council
100 Temple Street
Bristol
BS1 6AG

Telephone: 0117 352 6800

Gender: Mixed
Target/Group: The Longhills hostel is part of the Bristol complex needs service; which provides level 1 accommodation and housing related support for vulnerable adults with complex needs and/or mental health issues. Bristol City Council will investigate local connection. Can accept people with complex needs, including ex-offenders, people with mental health or drug/alcohol issues. Can also accept couples and pe
Age range: 18-64
Referral procedure: Drop in to Bristol City Council. Appointment will be given to assess housing need at Bristol City Council, 100 Temple St, Bristol, BS1 6AG

c/o Bristol Housing Advice Team
Amelia Court
Pipe Lane
Bristol
BS1 2AA

Telephone: 0117 352 6800

Gender: Women
Target/Group: Single young homeless women, must have a local connection to Bristol unless fleeing domestic violence or seeking asylum. Medium support.
Age range: 16-25
Referral procedure: Agency referrals

11 Guinea Lane
Fishponds
Bristol
BS16 2JE

Telephone: 0117 965 7471

Gender: Mixed
Target/Group: People with a history of homelessness, with mental health issues, substance misuse or offending. Accept 16 and 17 year olds. No local connection required.
Age range: 16+
Referral procedure: Agency referrals

BS1

Telephone: 0117 984 8100

Gender: Men
Target/Group: Single men 18 upwards. 52 units of dispersed accommodation across Bristol who are part of the Bristol homelessness Pathway. Pathway 1 level 4.Can accept people with dogs.
Age range: 18+
Referral procedure: Referrals from Bristol City Council Housing Support Register

11 Guinea Lane
Fishponds
Bristol
BS16 2JE

Telephone: 0117 965 7471

Gender: Please Select
Target/Group: People with a history of homelessness, with mental health issues, substance misuse or offending. No local connection required. Can accept dogs.
Age range: 22+
Referral procedure: All referrals from Bristol Housing Support Register.

6 Vittoria Walk
Long Eaton
Cheltenham
GL50 1TP

Telephone: 0300 500 0914

Gender: Mixed
Target/Group: People who are street homeless with a local connection to Gloucestershire. This is a direct-access, ?first-step? service providing short-term accommodation and support to exit the streets safely and sustainably. Can accept people with dogs.
Age range: 18+
Referral procedure: Referrals through the Streetlink App.

11 Basset Road
Camborne
Cornwall
TR14 8SB

Telephone: 01209 200086

Gender: Mixed
Target/Group: Single people with support needs who are homeless or in housing need, including ex-offenders and people with substance/alcohol use or mental health problems. Can accept applicants with well-behaved dogs.
Age range: 18+
Referral procedure: "Accept self referrals and referrals from any agency. To make a referral you can telephone or email us. "

Cosgarne Hall
81 Truro Road
St Austell
Cornwall
PL25 5JQ

Telephone: 01726 741 86

Gender: Mixed
Target/Group: Single homeless people with a local connection to St. Austell
Age range: 18+
Referral procedure: Direct access & agency referrals

Truro Resource Centre
8 City Road
Truro
TR1 2JJ

Telephone: 01872 264153

Gender: Mixed
Target/Group: Single homeless people including those with substance abuse issues. No local connection required.
Age range: 16-65
Referral procedure: Quick access

Truro Resource Centre
8 City Road
TR1 2JJ

Telephone: 01872 264153

Gender: Mixed
Target/Group: Single homeless people including those with alcohol and drug dependencies. Accept young people.
Age range: 16-65
Referral procedure: Quick access

Truro Resource Centre
8 City Road
Truro
TR1 2JJ

Telephone: 01872 264153

Gender: Mixed
Target/Group: Single homeless people, must have a local connection. Medium support.
Age range: 16-65
Referral procedure: Agency referrals

Truro Resource Centre
8 City Road
Truro
TR1 2JJ

Telephone: 01872 264153

Gender: Mixed
Target/Group: Single homeless people must have a local connection
Age range: 16-65
Referral procedure: Direct access

Truro Resource Centre
8 City Road
Truro
TR1 2JJ

Telephone: 01872 264153

Gender: Mixed
Target/Group: Single homeless people. Must have a local connection. Medium support.
Age range: 16-65
Referral procedure: Agency referrals, direct access

Truro Resource Centre
8 City Road
Truro
TR1 2JJ

Telephone: 01872 264 153

Gender: Mixed
Target/Group: Single homeless people with low support needs. Accept 16 and 17 year olds. Must have a local connection.
Age range: 16-65
Referral procedure: Agency referrals

Truro Resource Centre
8 City Road
Truro
TR1 2JJ

Telephone: 01872 264153

Gender: Mixed
Target/Group: Single homeless people. Accept 16 and 17 year olds, and those with alcohol dependencies.
Age range: 16-65
Referral procedure: Quick access

Gabriel House
10 Smythen Street
Exeter
Devon
EX1 1BN

Telephone: 01392 258899

Gender: Mixed
Target/Group: Single homeless men and women with support needs. Those rough-sleeping are prioritised. A local connection is required. Can accept couples and dogs.
Age range: 18-65
Referral procedure: Referrals via the local Street Homeless Outreach Team (SHOT) and other agencies. Eastern Hub referral form to be completed and sent to the gabrielhousereferrals@bcha.org.uk The prospective residents h

Home Group, Prospect House, Howell Road Car Park,
Exeter
EX4 4EY

Telephone: 0345 141 4663
Website: www.homegroup.org.uk/

Gender: Mixed
Target/Group: Single adults mixed gender
Age range: 18+
Referral procedure: Local Authority Referral from Exeter Housing Options

c/o Bournemouth SP Hub
Town Hall
St. Stephen's Road
Bournemouth
BH2 6LL

Telephone: 01202 451265

Gender: Mixed
Target/Group: Single homeless people with complex needs and a local connection to Bournemouth. Those without a local connection can only stay if local authority grant temporary permission. Short stay agreement up to 6th months, and can be extended, Can accept 2 couples. Can accept people with dogs. Can accept people with dogs.
Age range: 18+
Referral procedure: All referrals via Bournemouth Borough Council Supporting People Hub. Must re-book and pay for room before 11am each day.

46 Grosvenor Gardens
Boscombe
Bournemouth
BH1 4HH

Telephone: 01202 393178

Gender: Mixed
Target/Group: Single homeless people with support needs. People with a history of rough sleeping. Priority to applicants with a confirmed Local Connection and/or support from neighbouring authorities. Two Dog-Friendly rooms.
Age range: 18+
Referral procedure: Accept self-referrals and referrals from other Homeless Services. Most referrals come from Shelter, Local Authorities and local churches. Phone or call in daily 24 hours (preferably during office hour

Citadel House
27 Acre Street
Stroud
GL5 1DR

Telephone: 01453 766321 (option 3, then option 4)

Gender: Mixed
Target/Group: Single person / couple (no children) experiencing homelessness.
Age range: 18+
Referral procedure: Referrals from Stroud Council only. Must have a homelessness duty. Email Address: housing.advice@stroud.gov.uk

Newton House
16 London Road
Gloucester
GL1 3NE

Telephone: 01452 522381

Gender: Mixed
Target/Group: Single vulnerable people over 18 years, with multiple and complex needs; street homeless, alcohol and substance misuse addictions, offending behaviour, mental health and learning disability. Length of stay up to 12 months. Working in partnership and signposting to specialist support services. Transforming lives and supporting positive move-on to independent living.
Age range: 18+
Referral procedure: All referrals to be forwarded to Gloucestershire County Council Supporting People Team. Complete and submit a START application referral form and forward completed referral form to the Supporting Peop

24 Park Avenue
Devonport
Plymouth
PL1 4BA

Telephone: 01752 562170

Gender: Men
Target/Group: Single men and women. Local connections required. Must be in receipt of/or applied for benefits. Dogs may be accepted, once risk assessment complete.
Age range: 18+
Referral procedure: Referrals need to go through the A2A (Access to Accommodation). We are only able to take direct referrals from the hospital discharge team or the rough sleepers team.

Reading Borough Council - Housing Needs

Telephone: 0118 937 2165

Gender: Mixed
Target/Group: "We support people with complex needs including substance dependency, mental health problems, offending history and homelessness history. We can accommodate men and women, 4 couples and three individuals with dogs. A local connection is required."
Age range: 18+
Referral procedure: All agencies can refer into Reading Borough Council.

Bevan House
148 Fisherton Street
Salisbury
SP2 7QW

Telephone: 01722 338510

Gender: Mixed
Target/Group: We provide accommodation for single people over the age of 18. We also accept pets across our properties. The maximum stay is two years and we will support you to get your own accomodation.
Age range: 18+
Referral procedure: Anyone with a local connection to Wiltshire can apply. To make contact with STFH team via our phone number 01722 338510 and from there a member of the STFH team will send via email or print out a refe

62-65 East Reach
Taunton
Somerset
TA1 3EZ

Telephone: 01823 254557

Gender: Mixed
Target/Group: Single homeless people, including ex-offenders and those with drug, alcohol or mental health problems.
Age range: 18+
Referral procedure: Via the Local Authority Homeless Duty

Hamilton Road
Taunton
TA1 2EQ

Telephone: 01823 254557

Gender: Mixed
Target/Group: Single homeless people, including ex-offenders and those with drug, alcohol or mental health problems.
Age range: 18+
Referral procedure: Via the Local Authority Homeless Duty

Cosgarne Hall
81 Truro Road
St Austell
PL25 5JQ

Telephone: 01726 74186

Gender: Mixed
Target/Group: Single adults who have experience of, or are at risk of, homelessness. A local connection is required, however there are certain exemptions for people fleeing abuse. Operate a drug and alcohol tolerant policy across most of our properties and also have a dry unit so can be flexible to any additional needs. Can accept people with dogs.
Age range: 18+
Referral procedure: "Accept self-referrals and referrals from any other agencies Referrals to be made through online portal: https://protect-eu.mimecast.com/s/PeZrCQRgF61qjGsxMPHrR?domain=harbour.eccosolutions.co.uk You

7 The Crescent
Taunton
TA1 4EA

Telephone: 0845 408 2540

Gender: Mixed
Target/Group: Single homeless people aged 25-65+. Can accept people with dogs.
Age range: 25+
Referral procedure: Please present to Sedgemoor District Council if you are homeless in Sedgemoor, who will assess your situation and refer you to the appropriate housing. If this is Arc, we will receive a refer form and

Kenwyn Mews
Truro
TR1 3BY

Gender: Mixed
Target/Group: Homeless people with support needs, including those with alcohol, drug and mental health problems. Can accommodate 5 couples. Priority given to those with a local connection to Cornwall. Can accept people with dogs.
Age range: 18+
Referral procedure: Accept self referrals and referrals from any agency. Phone 8.30am-8.30pm to arrange an informal visit, where an application form will be issued. Applicants will go before a selection panel, prior to b

Truro Resource Centre
8 City Road
Truro
TR1 2JJ

Telephone: 01873 264153

Gender: Mixed
Target/Group: Single homeless people, including those with stable mental health issues, recovering addicts/alcoholics, ex offenders and those on bail. Local connection prioritised. Welcome well-behaved dogs.
Age range: 16+
Referral procedure: Accept self referrals or referrals from any agency. Phone or call in at Truro Resource Centre Mon-Fri 9am -5pm.

Truro Resource Centre
8 City Road
Truro
TR1 2JJ

Telephone: 01874 264153

Gender: Mixed
Target/Group: Single homeless people, including those with stable mental health issues, recovering addicts/alcoholics, ex offenders and those on bail. Local connection prioritised. Welcome well-behaved dogs.
Age range: 16+
Referral procedure: Accept self referrals or referrals from any agency. Phone or call in at Truro Resource Centre Mon-Fri 9am -5pm.

Truro Resource Centre
8 City Road
Truro
TR1 2JJ

Telephone: 01875 264153

Gender: Mixed
Target/Group: Single homeless people, including those with stable mental health issues, recovering addicts/alcoholics, ex offenders and those on bail. Local connection prioritised. Welcome well-behaved dogs.
Age range: 16+
Referral procedure: Accept self referrals or referrals from any agency. Phone or call in at Truro Resource Centre Mon-Fri 9am -5pm.

Truro Resource Centre
8 City Road
Truro
TR1 2JJ

Telephone: 01876 264153

Gender: Mixed
Target/Group: Single homeless people, including those with stable mental health issues, recovering addicts/alcoholics, ex offenders and those on bail. Local connection prioritised. Welcome well-behaved dogs.
Age range: 16+
Referral procedure: Accept self referrals or referrals from any agency. Phone or call in at Truro Resource Centre Mon-Fri 9am -5pm.

58 Barnard Street
Salisbury
Wiltshire
SP1 2BJ

Telephone: 01722 334687

Gender: Mixed
Target/Group: Couples & single vulnerable adults with support needs. Medium support.
Age range: 16-65
Referral procedure: Agency Referrals

Wiltshire Housing Options

Telephone: 01722 434233

Gender: Mixed
Target/Group: Single homeless people with low level of support needs. Must have a local connection to the Wiltshire Council area.
Age range: 18-65
Referral procedure: Agency referrals

16 Rollestone Street
Salisbury
Wiltshire
SP1 1DX

Telephone: 01722 416300

Gender: Mixed
Target/Group: Single homeless people and those in a vulnerable housing situation who have a local connection to Wiltshire. Medium support.
Age range: 18-65
Referral procedure: Agency referrals